Privacy Policy
1. Introduction
At Movida Games, accessible at movida-games.com, we take your privacy seriously. We are committed to safeguarding the personal data of our users and maintaining the highest standards of data protection in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines our practices concerning the collection, use, storage, and protection of your personal information. We encourage all users to carefully review this notice to understand how their data is managed.
2. Scope of Policy and Data Controller Responsibility
This Privacy Policy applies to all personal data collected through your use of movida-games.com and related services. The entity responsible for determining the purposes and means of processing your personal data is Movida Games (“we,” “our,” or “us”), acting as the Data Controller under GDPR and as a Business under CCPA.
This policy governs all users who visit movida-games.com, create accounts, engage with our products and platforms, or otherwise communicate with us electronically.
3. Categories of Personal Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Includes information about how you interact with our website, such as your IP address, browser type, pages visited, session durations, and referring URLs.
b. Account Data
Includes identifiers such as your full name, email address, mailing address, telephone number, username, and other identifiers used when you register for an account.
c. Profile Data
Includes details related to your purchases, browsing behavior, saved preferences, game performance metrics, and in-game behavior.
d. Communication Data
Includes content from direct communication with us such as customer support messages, email correspondence, and feedback submissions.
e. Technical Data
Includes device characteristics (operating system, mobile or desktop configuration), system logs, internet service provider details, and compatibility information.
f. Transaction Data
Includes payment information (excluding full credit card numbers, which are handled by payment processors), billing/shipping addresses, and records of purchases and downloads.
g. Preference Data
Includes your communication preferences, marketing consents, and interests based on your engagement patterns or stated choices.
4. Legal Bases for Processing
We will process your personal data lawfully, fairly, and transparently. Depending on the nature of your interaction with our services, we rely on the following legal bases:
– Consent: For specific optional uses, such as subscribing to marketing communications.
– Contract: To fulfill contractual obligations, such as providing you with purchased products or account services.
– Legitimate Interests: To improve website performance, prevent fraud, enhance user experience, and conduct internal analytics, provided these interests are not overridden by your fundamental rights.
– Legal Obligations: Where processing is required under applicable law or regulatory requirements.
5. Your Rights
As a data subject, you have the following rights regarding your personal data:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You have the right to correct inaccurate or incomplete data.
– Right to Erasure: Also known as the “right to be forgotten,” this allows you to request deletion of your data, subject to lawful retention obligations.
– Right to Restriction: You may request that we restrict the processing of your personal data under defined conditions.
– Right to Data Portability: You may request your data in a structured, commonly used format for transfer to another controller.
– Right to Object: You may object to data processing based on our legitimate interest or for direct marketing purposes.
– Right to Non-Discrimination: Under CCPA, you have the right to receive equal service and price even if you exercise your privacy rights.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational measures designed to secure your personal data against unauthorized access, disclosure, alteration, or destruction. These include:
– Data encryption during storage and transmission
– Role-based access control and authentication protocols
– Regular security audits and penetration testing
– Server-side firewalls and intrusion detection systems
– Secure cloud hosting platforms aligned with industry standards
– Staff training on data privacy policies and security best practices
7. International Data Transfers
We may transfer personal data to service providers or partners located outside your jurisdiction, including countries that may not provide the same level of data protection. In such cases, we put in place Standard Contractual Clauses (SCCs) or other lawful mechanisms as required by GDPR. For California-resident users, data is transferred and processed in accordance with U.S. federal and state privacy laws.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law:
– Account Data: Retained for the life of the account and deleted within 30 days of account closure.
– Transaction and Payment Data: Retained for seven (7) years for audit and tax compliance.
– Support and Communication Data: Retained for three (3) years to ensure service quality and dispute resolution.
– Usage and Technical Data: Retained for analytic and security purposes for up to one (1) year.
– Marketing Preference Data: Retained until you update your preferences or withdraw consent.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance functionality, maintain user sessions, analyze usage data, and personalize content. Cookies fall into the following categories:
– Essential Cookies: Necessary for the website’s core operations, such as authentication and navigation.
– Functional Cookies: Provide enhanced personalization and feature functionality.
– Analytics Cookies: Track interaction patterns for site optimization and service improvement.
– Performance Cookies: Monitor errors and improve response times and system reliability.
10. Cookie Management and Compliance
You can manage or withdraw cookie consents at any time via our cookie consent banner or through your browser settings. In accordance with GDPR and CCPA, we do not place non-essential cookies without prior affirmative consent. You also have the right to opt-out of the sale or sharing of your personal data derived from cookies.
We honor browser settings such as “Do Not Track” and implement global privacy control (GPC) signals where technically feasible.
11. Protection of Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently received personal information from a user under 13, we will take steps to delete such information promptly. Parents or guardians who believe their child may have provided us with data are encouraged to contact us at [email protected].
12. Policy Updates
We reserve the right to change or update this Privacy Policy to reflect legal, technical, or business developments. Any substantive changes will be clearly communicated through the website or by direct notice to registered users. Continued use of movida-games.com constitutes your acceptance of the revised policy.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact us at:
Email: [email protected]
We are committed to fully complying with all applicable data protection laws and will respond to your inquiries in a timely and transparent manner.